1. Purpose of This Notice
This privacy notice outlines how we collect, use, and protect your personal data, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please review this notice to understand how your personal data is handled by My Connect Group Ltd.
We act as a data controller for our direct clients, and in some cases, as a joint controller or data processor when working on behalf of a third party.
2. About Us
My Connect Group Ltd is a limited company registered in England and Wales.
Registered Address: The Old Pump House 1a, Stonecross, St. Albans, England, AL1 4AA
3. How We Collect Your Personal Data
We collect your personal data when:
- You contact us for information regarding our services (via email, phone, social media, post, or face-to-face).
- You or your employer engage us to provide recruitment or consulting services.
4. Types of Information We Hold
This may include:
- Personal identifiers (name, address, date of birth)
- Contact history and correspondence
- Career details (CV, employment history, qualifications)
- IP address (automatically collected)
- Notes and records of interactions with you
5. How We Use Your Data
Your data may be processed for:
- Fulfilling contractual obligations with you or our clients
- Legitimate business interests (e.g., improving services, managing relationships)
- Legal compliance
- Marketing (only with consent or legitimate interest)
Use Cases Include:
- Delivering recruitment and consultancy services
- Verifying qualifications and references
- Managing client and candidate relationships
- Contacting you with updates or relevant opportunities
We will never send spam or sell your data. Any marketing communication will include the option to opt out.
6. Data Retention
We only keep your data as long as necessary for:
- Providing services
- Meeting legal obligations (e.g., HMRC compliance)
- Business needs (typically 6 years unless otherwise justified)
7. Change of Purpose
If we need to use your data for a different purpose, we will notify you and explain the legal basis before doing so.
8. Business Change or Sale
In the event of a business transfer or sale, relevant personal data may be transferred to the new owner in line with this privacy notice. You will be informed and given the option to withhold or delete your data if desired.
9. Data Sharing
We may share your data with:
- Legal or regulatory authorities (when required)
- Third-party service providers such as:
- CRM and ATS software
- Cloud storage providers (e.g., Microsoft OneDrive)
- Communication tools
- Partner agencies
These providers are contractually obligated to protect your data.
10. International Data Transfers
We do not transfer your data outside the UK unless it is to a jurisdiction with adequate data protection or with your consent.
11. Data Security
We implement strong technical and organisational measures, including:
- Data access controls
- Secure storage
- Regular staff training
- Breach detection and reporting protocols
12. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Restrict or object to processing
- Data portability (in applicable cases)
To exercise these rights, please contact us at: [Insert Contact Email and Phone Number]
We may request ID verification before fulfilling your request.
13. Complaints
To make a complaint, please contact our Privacy Officer. If unsatisfied, you may contact the ICO:
- Online: https://ico.org.uk/concerns/
- Phone: 0303 123 1113
- Post: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
14. Contact Us
For privacy concerns or data requests:
- Phone: 07466 864845
- Email: admin@mycare-connect.co.uk
Effective Date: 06/2025 We may update this policy periodically. Please check our website or contact us for the most current version.